Customer Support Services
Are you looking for top-notch customer support for your EHR-related queries? Contact us and let our experts guide you through them.
Here’s Why Credentialing Matters
For healthcare providers, navigating the medical credentialing process can be overwhelming. With millions of practitioners across Medicare, Medicaid, and commercial payers in the U.S., we ensure you get enrolled accurately and efficiently. Whether you’re a solo practitioner or part of a multi-specialty group, we have you covered!
Your Complete Physician Credentialing Support
At Health Quest, we’re more than just a credentialing service—we’re here to support your practice every step of the way. From the first credentialing application to continuous enrollment management, we handle every detail.
Hospital Privilege Credentialing
Waiting for hospital privileges delays patient care and impacts provider efficiency. Every day of delay is a missed opportunity to serve patients and improve lives. With fast-track hospital credentialing, we verify documents, coordinate with administrators, and ensure compliance, so you can start helping patients without unnecessary interruptions. We also provide ongoing support to keep your credentials up-to-date and uninterrupted.
Facility Credentialing
Opening or expanding a facility involves overwhelming paperwork and regulatory hurdles. Delays in credentialing slow down operations and hinder growth potential. We handle all credentialing needs, from audits to documentation and compliance. With real-time updates and expert support, we ensure your facility stays compliant, letting you focus on patient care and seamless expansion into new regions.
CAQH Credentialing
Connecting with payors is tedious and delays revenue streams. Slow payor access can disrupt billing and cash flow, impacting operations. We simplify CAQH credentialing by managing your ProView profile, keeping it updated, and tracking deadlines. With faster payor connections, you can focus on delivering care without worrying about billing interruptions.
CMS Credentialing
Medicare and Medicaid credentialing is complex and time-consuming. Delays in CMS approvals restrict access to Medicare and Medicaid patients, limiting growth. We simplify CMS credentialing with accurate applications, compliance assurance, and proactive follow-ups. With our support, you can confidently expand your patient base while staying compliant with CMS guidelines.
Expand Patient Access with Versatile Credentialing
Health Quest’s credentialing services connect your practice with diverse network options to enhance patient access and flexibility
- PPO Networks: Reach more patients with discounted rates and preferred provider status.
- HMO Compliance: Simplify HMO credentialing, meeting high standards effortlessly.
- Exclusive Network Access: Offer patients more choices while maintaining quality within specialized networks.
- POS Plans: Enjoy the benefits of HMO and PPO, with streamlined POS credentialing.
95% Faster Approval Rate
1500 Providers Credentialed Annually
99%First-Pass Acceptance
Why Choose Health Quest?
At Health Quest, we’re passionate about giving healthcare providers the freedom to focus on what they do best—caring for patients. Our comprehensive approach to provider enrollment and credentialing services ensures that providers not only meet regulatory standards but also maximize revenue.
Expertise in Payor Guidelines
Streamlined Application Submissions
Accurate Documentation Verification
Compliance with State Regulations
Fast Enrollment Processing
Denial-Prevention Strategies
MSO Solutions for Modern Providers
As a Medical Services Organization (MSO), Health Quest offers a suite of administrative services that simplify practice management, making it easier for providers to focus on patients. Our complete MSO solutions reduce the strain of administrative duties, so running a practice doesn’t feel like a second full-time job.
Medical Licensing
Whether you’re applying for a new license or renewing an existing one, we take the hassle out of licensing. From application completion to rapid approvals, our licensing service grants doctors the freedom to start practicing quickly.
Provider Enrollment
Gain access to high-paying payors through our targeted enrollment solutions. We manage everything from state-specific guidelines to CMS form-filling, ensuring a smooth and compliant enrollment process.
Contract Negotiation
Increase your revenue by maximizing reimbursements. Our expert negotiators rework your insurance payer contracts to align with your needs, ensuring fair and profitable reimbursement rates.
FAQs
How quickly can Health Quest Billing respond to technical issues?
Health Quest Billing prioritizes rapid response times for technical issues. Our support team aims to address queries and resolve issues promptly.
Does Health Quest Billing offer training programs for staff to effectively use EHR systems?
Yes, Health Quest Billing provides comprehensive training programs for staff to enhance their proficiency. Our training covers system navigation, data entry, compliance guidelines, and much more.
How does Health Quest Billing ensure data security and compliance when providing customer support?
Health Quest Billing follows strict data security protocols and compliance standards when providing customer support. We implement robust security measures, encrypt sensitive data, and comply with HIPAA regulations.
Does Health Quest Billing assist with customizing EHR systems to meet specific organizational needs?
Yes, Health Quest Billing offers customization services to align with specific organizational requirements. Our team collaborates with healthcare organizations to configure EHR workflows and ensure tailored solutions.
What ongoing support does Health Quest Billing provide after the implementation of EHR systems?
Health Quest Billing offers continuous support after EHR implementation. It includes system monitoring, software updates, and responsive technical assistance.