We first collect all the documents received from hospitals. These can include an Explanation of Benefits, superbills, cheques, charge tickets, and clinical documents. They are usually received in a scanned format. Our billing experts thoroughly review those documents for further processing.
The next step is to record patient demographics. We collect the medical and insurance details of your patients as demographic data. These details include the patient account number, amount billed, and amount paid, among others. We also make entries of the modifiers, number of units, and medical codes for each patient.
Another key process is the analysis of your charge entries. Our billing professionals analyze all types of payments and deploy corrective steps if needed. This way, we determine the quality of your billing processes through random audits. We follow all set regulations and policies to ensure 100% effective charge entries.
Health Quest Billing always values your patients' feedback. As such, we regularly evaluate feedback about various processes. Then, that data is used to make the necessary changes and refine data quality. As a result, we are able to deliver accurate billing services for hospitals
Our experienced and certified coders and billers have undergone strict training and education. They constantly stay updated on industry regulations and guidelines.
Yes, we specialize in simultaneously managing charge entry for several medical procedures. Our billers know how to work with various coding systems. They understand all the complexities of different medical services.
One of our top priorities is regulatory compliance and coding. We follow all the coding regulations, including CPT, ICD-10, and HCPCS. We also stay updated with any changes in those regulations to eliminate the risk of audits.
We have a dedicated team to review your claim rejections and denials. Their job is to identify and fix the root causes. Then, we resubmit those reimbursement claims to prevent your revenue loss.
Yes, we can cater to the unique requirements of each healthcare practice. Health Quest Billing provides tailored services to their speciality. We can easily work according to your workflow and billing preferences.