First, our billing professionals analyze and verify the patient records received from hospitals. These records are then checked against our comprehensive list of the necessary details. With this documentation process, we can document your records as per the requirements of insurance companies.
The next step is to follow up with your patients regarding these records. We confirm any incorrect or missing details in those records. Our medical billers carry out a service procedure check to execute those changes. This way, we can track and cross-verify all the details before submitting your claims.
Our medical billing experts cover all bases and follow up with your patient's insurance companies. They contact those insurance providers through online portals, email, or phone. We use these channels to verify your patients' insurance details. Our working channels are flexible based on the practices of those insurance companies.
The final step is to transfer all the verified data to hospitals. It includes every detail about the insurance eligibility of their patients. We let them know about the eligibility and benefits of those patients' insurance plans to avail of medical services. These details can include copays, member ID, group ID, validity of insurance coverages, and much more.
Health Quest Billing has specific software that verifies the insurance eligibility of your patients in real-time. Our billing experts verify their coverage details for accurate claims processing.
Yes, Health Quest Billing verifies the insurance eligibility for several insurance providers. Our coverage includes Medicare and Medicaid, as well as private insurance. Our flexible verification process can easily adapt to any insurer.
Health Quest Billing complies with all the common regulations like HIPAA. We also follow the set data protection standards for insurance eligibility verification.
We also understand that you prioritize timely verification of your patients. That's why our billing experts ensure that they verify the insurance eligibility of your patients within a short timeframe. This usually takes around 24-48 business hours after receiving patient information.
Yes, we can handle all kinds of complex insurance eligibility cases and appeals. We can easily navigate through any insurance policy.